
We aim to provide the advice people need for the problems they face and
improve the policies and practices that affect people’s lives.
We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
We value diversity, promote equality and challenge discrimination.
Estadístiques mensuals de Stevenage
1 d'agost de 2022 - 31 d'agost 2022
Top issue:
Universal Credit
GUANYA D'INGRESS
249.514 £
ELS CLIENTS HAN AJUDAT
946
PROBLEMES VISTS
2889
Most popular channel:
Telephone

At Citizens Advice Stevenage, we provide free, confidential and impartial advice to help people find a way forward with their problems. Our dedicated team of staff and volunteers support individuals across Stevenage with a wide range of issues, including benefits, debt and money management, housing, employment, consumer rights, family and relationship matters, immigration, and more. We believe everyone deserves access to clear information and guidance, whatever their situation. In addition to offering advice, we help people understand their rights and responsibilities, improve their financial wellbeing, and gain the confidence to take control of their circumstances. We also work closely with local partners and community organisations to address the root causes of poverty and inequality, ensuring that the voices of Stevenage residents are heard at both local and national levels. Whether you need practical support, someone to listen, or help navigating complex systems, Citizens Advice Stevenage is here to help — whoever you are, whatever the problem.
Our Mission
Help people solve their problems by providing options.
Our Vision
A world where people have access to the options needed to solve their own problems.
Our Values
Beliefs and behaviours which underpin our decision making and shape the culture of our organisation.
BSL service across Hertfordshire
British Sign Language Service
You can contact our BSL adviser using this enquiry form: https://form.jotform.com/241963106830353. She works Monday to Thursday and aims to respond to your message within 3 working days. She is based in Welwyn Hatfield but can meet with you at your nearest office.

BSL Interpretation Services Update
We are pleased to offer accessible communication support through Sign Solutions, funded by MaPS, ensuring that British Sign Language (BSL) users can fully engage with our services.
Sign Solutions provides a wide range of communication support, including:
-
British Sign Language (BSL) interpreters
-
Speech-to-text reporters
-
Palantypists
-
Deaf intermediaries and Deaf relay
-
Deafblind communicators (hands-on/visual frame)
-
Lip speakers and lip readers
-
Note takers
-
Sign Supported English
-
Translators (including braille, sign language, and easy read)


