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Khalani m'gulu lathu

Ofesi yathu yakuderali ili ndi antchito 30 ndi odzipereka odzipereka 46. Gulu lathu likukulirakulira nthawi zonse. 

 

Timalandila anthu ongodzipereka m'chaka chonsecho ndipo timatumiza anthu onse amene akusowa ntchito m'malo athu ochezera a pa Intaneti, patsamba lino, komanso pamasamba angapo amene amalemba ntchito. 
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Ntchito Zogwira Ntchito

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​​Data and Impact Officer

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This role leads data collection, management, and analysis

across Citizens Advice Stevenage, ensuring accurate,

high-quality data for reporting and decision-making. It

involves monitoring data inputs, producing impact reports,

and evaluating service outcomes to inform strategy.

 

The postholder supports funder and partner engagement

through evidence-based insights, ensures GDPR

compliance, and works collaboratively with teams to

improve data systems and evaluation practices.

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Click here to see the candidate package

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Immigration Caseworker

 

Working within the aims, policies and principles of the

Citizens Advice Service to Deliver Immigration

Caseworker across Hertfordshire.

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This project will improve support for asylum seekers and

refugees across Hertfordshire who are facing immigration

difficulties. The Immigration Caseworker will provide

regulated immigration advice, directly supporting clients

to understand their rights and manage their cases.

The role also offers the opportunity to train to IAA Level 2

and to work in partnership with local organisations

supporting asylum seekers and refugees across the county.

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Click here to see the candidate package

 

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We do not have any other vacancies at this time

Dziperekeni nafe

Kudzipereka ndi mwayi wodabwitsa osati kungopereka china chake kwa anthu ammudzi komanso kupeza maluso atsopano ndi zokumana nazo. Komanso kukulitsa chidaliro chanu!

Odzipereka athu amatenga nawo mbali pazifukwa zingapo, kaya ndi kubwezera china chake kwa anthu, kukulitsa luso lawo ndi chidaliro, kapena kuwonjezera mwayi wolembedwa ntchito. Tilinso ndi maudindo osiyanasiyana, kuchokera kwa Advisors mpaka Administrators ndi Receptionists! Dinani paudindo womwe uli pansipa ndikuwerenga mapaketi kuti mudziwe zambiri:

Imvani kuchokera kwa anthu odzipereka:

Iain MacCormick, Mlangizi Wodzipereka

Freddie Westbrooke, Mlangizi Wodzipereka

Heidi Woodhead, Volunteer Rep & Adviser

Kumanani ndi Brenda, m'modzi mwa alangizi athu odzipereka a Generalist:

"Citizens Advice Stevenage ndi ofunika kwa anthu ammudzi. Anthu ena alibe chidziwitso, chidaliro, kapena luso lotha kuthetsa mavuto awo okha. Kodi popanda ife akanapita kuti?

Kwa ine, kudzipereka ku Citizens Advice Stevenage kumapangitsa ubongo wanga kugwira ntchito ndikundipatsa cholinga ndi dongosolo kwa sabata yanga ndipo ngakhale sindikufuna kupita patsogolo, ndikuyimilira anthu omwe amatero, m'malo mopeza ntchito. ” - Brenda, Mlangizi Wodzipereka
Volunteer Administrator

What will you do?

  • Provide administrative support to help the advice service run smoothly

  • Enter and update client information accurately on our case management system

  • Support the team with day-to-day admin tasks, including filing and record-keeping

  • Answer telephone calls and direct enquiries appropriately

  • Manage emails and post, ensuring messages reach the right people

  • Assist colleagues and volunteers to keep services organised and efficient

 

What’s in it for you?

  • Build valuable administrative and organisational skills

  • Gain experience in a busy, professional charity environment

  • Improve your confidence, communication, and teamwork skills

  • Increase your employability with practical, transferable experience

  • Play a vital behind-the-scenes role in an advice service that makes a real difference to people’s lives

  • Work both independently and as part of a supportive team

Volunteer Receptionist

What will you do?

  • Welcome all clients and other visitors to Citizens Advice Stevenage

  • Oversee the smooth running of the reception areas

  • Assist clients in finding the information they need

  • Entering client data onto our client management system

  • Answer the telephone, reply to emails and post

 

What’s in it for you?

  • Gain and build on valuable skills and experience such as communication and working in a team

  • Increase your employability

  • Contribute to the smooth running of the advice service which makes a real difference to peoples’ lives 

  • Work with a range of different people, independently and as part of a team

Volunteer Research and Campaigns

What will you do?

  • Provide support and guidance to advisers on research and campaigns work

  • Keep up to date with research and campaigns issues

  • Maintain the profile of research and campaigns within Citizens Advice Stevenage

  • Contribute to learning about research and campaigns

  • Contribute to effective research and campaigns work within Citizens Advice Stevenage

  • Keep up to date with research and campaigns issues

  • Prepare reliable research, reports, and campaign plans to maximum impact

 

What’s in it for you?

  • Make a real difference in people’s lives

  • Learn about a range of issues that affect our clients such as benefits, debt, employment, and housing

  • Build on valuable skills such as communication, listening, marketing and advertising

  • Increase your employability

  • Work with a range of different people, independently and in a team

  • Have a positive impact on your community

Volunteer Adviser

What will you do?

  • Use interview skills to identify the root cause of a client’s problem

  • Clearly explain information in a way clients can understand

  • Work collaboratively with clients to create sustainable solutions and empower them to take action

  • Deliver advice with the ongoing support of an Advice Quality Supervisor

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What’s in it for you?

  • Full, comprehensive training to prepare you for the role

  • Ongoing support and guidance from experienced supervisors

  • The opportunity to develop valuable communication, problem-solving, and advice skills

  • Experience working directly with people and making a real difference in your community

Mwakonzeka kutenga nawo mbali?
Ngati mukufuna kulankhula nafe za kutenga nawo mbali, chonde lembani fomu yofunsira ntchito yodzipereka.

Ufulu wogwira ntchito kapena kudzipereka
Ngati simuli nzika ya UK kapena Ireland, ndikofunika kuti muwonetsetse kuti ndinu ololedwa kudzipereka kapena kugwira ntchito 'yopanda malipiro' kuwonjezera pa chifukwa chanu chachikulu cholowera m'dzikoli, kupeŵa kuyika chiphaso chanu cha visa._cc781905-5cde-3194- bb3b-136bad5cf58d_
 
Ngati simungapeze yankho momveka bwino pamakalata anu osamukira kudziko lina, funsani aUK Border Agency 

Anthu a EU/EEA ochokera kumayiko ena ali ndi ufulu wodzipereka ngati ali ndi chimodzi mwazinthu zotsatirazi kuti adzipereke:
 
  • Makhalidwe okhazikika
  • Makhalidwe okhazikika
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Ma visa omwe amalola kudzipereka (monga tafotokozera paWebusayiti ya NCVO

FAQs

Will volunteering help me get a job?

Around 30% of our volunteers who leave Citizens Advice Stevenage go on to paid employment. Local Citizens Advice volunteering provides skills and experience that is valued by many employers

How much time do i need to give?

We require you to 8 hours per week. This can be one full day or, preferably, two half days. Our advice sessions run from 10am-1pm in the morning and 1pm-4pm in the afternoon.

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Our longest standing volunteer to date has been with us for nineteen years!

What support will I get?

All of our volunteers are supported and supervised throughout their time at Citizens Advice Stevenage. When you join us you will get more details about who is supporting you day to day.

 

If you are an adviser, there is an Advice Quality Supervisor on duty at each advice session to guide and support you. We make sure that you're not put in situations that are beyond your abilities. 

What will I get out of a career with Citizens Advice?

All our volunteers get something different from their volunteering experience. Some of the most common benefits reported are:

 

  • making a positive difference to peoples' lives

  • receiving high quality training

  • getting invaluable work experience

  • developing new skills such as communication, problem solving, analytical skills, IT etc.

  • improving self esteem, confidence and wellbeing

  • meeting new people from a range of backgrounds

  • making friends

Do you provide training?

All volunteers receive an induction when joining their local Citizens Advice and all receive comprehensive, free, high quality training. This training may consist of working through study packs, online training, face-to-face courses and observing advisers or other volunteers and staff in their roles.

Will I get my expenses paid?

We will reimburse reasonable travel to and from training sessions, and travel to and from the office for your volunteering shift and other out-of-pocket expenses. We will let you know during the recruitment process, what expenses we can reimburse

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Stevenage Citizens Advice ndi Charity yolembetsedwa. Nambala Yolembetsa: 1077414   A membala wa National Citizens Advice Association. A company Limited by Guarantee Reg. No. 03836106 England Wovomerezedwa ndikuyendetsedwa ndi Financial Conduct Authority - FRN: 617753

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Upangiri wa nzika za Stevenage © 2022. Ufulu wonse ndi wotetezedwa. Mapangidwe awebusayiti ndi Aston Chambers.

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