How we are governed
Meet our Trustees and Executive Team

Below is our Trustee Board and Executive Team, where you can also read a brief extract about them all. The minutes of our 2017 AGM can be viewed here


Richard Westergreen-Thorne

Richard joined the Board in 2013 and has been Chair since January 2018.

 Richard spent most of his career in education including 14 years as Headteacher of a Stevenage Secondary School. After retiring as a Headteacher he spent seven years working with a large number of individual schools in several local authorities focusing upon school improvement and standards. This included a role as the Executive Head of a school in Essex and four years working part time for Stevenage Education Trust (SET). It was through SET that he first became involved with Citizens Advice as we jointly set up several initiatives in schools to support financial literacy and establish savings points for the Credit Union.  Now fully retired, he has retained his interest in education as a Trustee of Stratton Educational Trust in Biggleswade, and a former Chair of Governors of Gamlingay Village College.


Bernard Eccles

Bernie read Mechanical Engineering at University College London (BScEng) and took a Diploma in Management Studies at Aston University (DMS). He worked for 20 years for PA Consulting Group as a Senior Partner in Design and Manufacturing industries, and worked closely with CASS Business School on the development of a free e-learning network for the charity sector (KnowHowNonProfit).

Bernie is also a Trustee for our Hertfordshire consortium; Hertfordshire Citizens Advice Service, and in his spare time he enjoys golf, tennis, dog-walking, and playing the clarinet. 
Laurence Lichman

Laurie is our Treasurer, having joined our Board in 2011. He is a retired Chartered Accountant, and a Fellow of the Association of Corporate Treasurers. Laurie worked in finance for a well-known global hospitality brand before his retirement.

In his spare time he enjoys golf, reading, and looking after his granddaughters.
Catherine Tribe

Cathy was a Partner in a firm of Solicitors before being appointed a full time Employment Judge and subsequently Regional Employment Judge for the East of England. She was also a Solicitor of the Supreme Court.

Throughout her career, Cathy was in constant contact with various Local Citizens Advice, giving advice, running training courses, and giving lectures.

Cathy felt that she wanted to continue the association with Citizens Advice, as she strongly believes in our work, and felt that she could contribute to the vital role we play.
David Chenery

David originally joined the Board in 2007, and served as Chair from 2014-18. David is a Chartered Management Accountant and has a Degree in Business, with over 30 years in the container shipping industry partly spent working overseas in Europe and India.

Outside of Stevenage LCA, David acts as a consultant for other charities advising on financial sustainability, mentoring and financial modelling.

His personal interests include beekeeping, reading, and hiking.
Alaine Edwards

Alaine has lived and worked in Stevenage for over 40 years and is very proud of the town and its achievements. She is a Legal Executive with a background in Social Welfare Law and a particular interest in housing issues. Alaine is now semi-retired and works as a trainer, advising local agencies and charities on Housing, Welfare Reform and Community Care Law.

Alaine worked in partnership with Citizens Advice on a number of projects, seeing first-hand the invaluable work it does and the service it provides to local residents. She says that although Stevenage is a prosperous town, it faces a number of challenges – so with demand for its services growing, it is important that the excellent work undertaken by staff and volunteers at the organisation is supported.

Tony Egunjobi

Tony is one of our newest additions to our Board, having joined us in 2016. He currently heads the IT Architecture & Business Improvement Dept. for First Bank. Prior to this appointment, he held various roles including being Head of IT for Intercontinental Bank, Supervisor of Strategic Infrastructure Engineering for Ford of Europe and Supervisor for Telecommunication Voice Services also in Ford of Europe. Tony has had 28 years of work experience in technology management for several global blue chip companies in different geographies around the world. He holds a Masters of Science Degree in Information Systems Engineering from South Bank University and a Master’s in Business Administration (MBA) from Middlesex University Business School. He is an alumnus of Lagos Business School, a TOGAF 8 certified Enterprise Architect, Chartered IT Professional - British Computer Society, and holds a Six Sigma Green Belt certification for quality improvement.

Debbie Reynolds
Advice Services Manager

Debbie joined us over 16 years ago, and has been our Advice Services Manager for almost 10 years. Debbie has a delegated responsibility for all of the advice given in the organisation, and is tasked with ensuring that it remains of extremely high quality.

Debbie maintains a relentless focus on ensuring that this is the case, and during her time here she has managed to ensure that the organisation consistently progresses and improves in achieving high quality outcomes for our clients, whilst helping more clients year on year.
Gemma Brosnan
Projects Manager

Gemma joined us in 2012 as a volunteer, before moving in to a Project Officer role delivering a project to join up advice services in the town. Following this, she became our Project Manager in 2014, and is responsible for ensuring that all Projects across the organisation meet their objectives. Over the past two years, Gemma has ensured that we continue to build upon successful projects, and grow the number of contracts we have, so that we can continue to help more and more people in the town.

At any one time we generally have between 16 and 20 different contracts running, and Gemma works to ensure that projects remain on track, working alongside Daniel to ensure that lines of communication between us and our funders remain open at all times.
Charlotte Blizzard-Welch
Office Manager

Charlotte joined us in 2014 as a volunteer, before quickly becoming a full-time administrator. She became the PA to the CEO in 2016. Since then, she has worked closely with our CEO to implement significant changes within the organisation, reducing our unit cost, making us more cost effective and efficient.

Charlotte became our Office Manager in 2017, and is tasked with further improving our volunteer experience and retention, as well as making our administration department even more efficient, to enable us to help even more people in the town.